At HomestyleHaven, we are committed to ensuring that your orders reach you in a timely manner and in perfect condition. Please take a moment to review our shipping policy to understand the details of how we handle shipping, delivery timelines, and costs.
Order Processing
Once your order has been placed, it will undergo processing, which typically takes 1-3 business days. During this time, we verify the order details, ensure product availability, and prepare your items for shipping. Orders are not processed or shipped on weekends or holidays, and during high-demand periods, processing may take longer than usual. If your order is delayed for any reason, we will notify you via email.
Shipping Confirmation & Tracking
Once your order is shipped, you will receive a notification email containing the courier details and a tracking number. With this number, you can track your package and monitor its journey from our warehouse to your doorstep. Please allow up to 48 hours for the tracking information to be updated after dispatch.
Delivery Timeframes
Our standard shipping times are approximately 10-12 business days from the date of dispatch. We aim to meet these delivery times, but please note that during busy periods (such as sales or holidays), delivery may take longer than usual. While we strive to ensure prompt delivery, delays caused by shipping carriers or customs clearance are beyond our control, and we appreciate your understanding.
If your package has not arrived within the expected time frame, feel free to reach out to our customer service team at info@homestylehaven.link, and we’ll be happy to assist you.
Delivery Instructions
For a smooth delivery experience, we recommend providing clear and accurate delivery instructions when placing your order. However, please note that HomestyleHaven cannot be held responsible for any parcels that are lost, damaged, or stolen due to specific delivery instructions provided to the courier, such as leaving the package at an unattended location.
International Shipping
We are pleased to offer international shipping to many countries worldwide. However, please be aware that international shipments may be subject to import taxes, duties, and custom fees, which are levied once your package reaches its destination country. These charges are the responsibility of the recipient and are not included in the total purchase price or shipping cost displayed at checkout. HomestyleHaven has no control over these fees, and we recommend contacting your local customs office for more information before placing an order.
Shipping Costs & Free Shipping
Shipping costs will be calculated at checkout based on your location and the total weight of your order. Please note that shipping costs are non-refundable and cannot be applied for store credit, even if the order is returned or exchanged. Occasionally, we may offer free shipping promotions or discounts, which will be applied automatically during the checkout process when the criteria are met.
Delays & Disruptions
While we strive to ensure timely deliveries, factors such as severe weather, natural disasters, and other unforeseen disruptions may impact delivery times. If such delays occur, we will do our best to keep you informed. Please understand that once the order has been shipped, we have limited control over the carrier’s delivery processes.
Order Issues
If your package is lost in transit or arrives damaged, please contact our support team within 7 days of the expected delivery date. We will work with the carrier to investigate and resolve the issue. For any damaged or defective products, please refer to our Return & Refund Policy for further details.
Contact Us
For any questions or concerns regarding our shipping policy, or if you need assistance tracking your order, please feel free to contact us at info@homestylehaven.link.
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