At HomestyleHaven, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By accessing or using https://homestylehaven.link/ (the “Site”), you consent to the practices described in this policy.
1. Information We Collect
We collect both personal and non-personal information to improve our services and enhance your shopping experience.
Personal Information: When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
Non-Personal Information: We may automatically collect certain non-personal information about your visit to our website, such as your IP address, browser type, operating system, and browsing behavior (e.g., pages visited, time spent on the site). This information helps us improve the functionality and performance of our website.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we may use your information for the following purposes:
Order Processing: To process and fulfill your orders, including sending confirmation emails and shipping notifications.
Customer Support: To respond to your inquiries, requests, or complaints.
Marketing Communications: With your consent, we may use your email address to send you promotional offers, updates, newsletters, and other marketing materials. You may opt out of receiving these communications at any time by following the unsubscribe instructions provided in the email.
Site Improvements: To analyze user behavior and preferences, helping us improve our website, product offerings, and overall user experience.
Fraud Prevention: To detect and prevent fraudulent transactions and unauthorized access to our services.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) to perform business functions on our behalf. These service providers are required to protect your information and use it only for the purposes for which it was provided.
Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government investigation.
Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred as part of that transaction, subject to the same privacy protections described in this policy.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device and help us recognize you when you return to our site.
Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).
Third-Party Cookies: We may allow third-party service providers, such as Google Analytics, to use cookies to collect information about your online activities and interactions with our site. This data helps us understand how users engage with our website and improve our services.
Managing Cookies: You can adjust your browser settings to block or delete cookies. However, disabling cookies may affect the functionality of our website and limit your ability to use certain features.
5. Data Security
We take the security of your personal information seriously and have implemented various measures to protect it from unauthorized access, disclosure, or loss. This includes using secure servers, encryption of payment information, and limiting access to your personal data to only those employees and service providers who need it to perform their duties.
However, please note that no method of transmitting data over the internet or storing information is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
You have certain rights regarding your personal information, including:
Access: You may request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal obligations.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
7. International Transfers
As we are based in Singapore, your personal information may be transferred to and stored on servers outside your country of residence. By using our website, you consent to the transfer, storage, and processing of your data in Singapore and other jurisdictions where we or our service providers operate.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
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